Speakers

    • Branka Kosovac

      Branka Kosovac Information Management ConsultantdotWit Consulting

      Dr. Branka Kosovac has over fifteen years of experience developing and implementing complex taxonomies in a variety of business and technical contexts - from those supporting integration of enterprise information, navigation in large web catalogues, contextual ad placement, to those enabling extraction of intelligence from chat forums and heterogeneous content. Her clients include Fortune 100 companies, international organizations, government agencies, and mid-size enterprises across North America and European Union.  Branka has mentored numerous taxonomy consultants, developed methodologies a...

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    • Gordon Ross

      Gordon Ross Vice-President and PartnerOpenRoad

      As Vice President and a Partner at OpenRoad, Gordon has been instrumental in the company’s success for over 15 years. Gordon’s interdisciplinary approach has made him a natural interface for web projects, blending business insight, user experience design, and technical understanding. Gordon’s recent projects include BC Hydro’s customer portal project, web strategy for the City of Vancouver, the redesign of ICBC.com, and redesign of Mountain Equipment Coop’s e-commerce website. He also provides strategic input and engagement partner services for OpenRoad’s social intranet product, ThoughtFar...

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    • James V. Romano

      James V. Romano Owner and CEOPrisma International

      Since founding Prisma International in 1982, Dr. James V. Romano has worked with a broad range of Fortune 500 clients across many industries and languages, including Kodak, 3M, Johnson & Johnson, Medtronic, Aveda, American Express, Wells Fargo, Target, Best Buy, and FedEx. Jim's strategic approach covers both technical and marketing communication, from content strategy to global branding and naming. Jim's recent work has focused on emerging consumers in China, as well as helping companies develop strategic plans to become global-ready. He holds a B.A. and M.A from Columbia University (New...

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    • Kevin Nichols

      Kevin Nichols Director and Program Lead of Content StrategySapientNitro

      Kevin P Nichols has been immersed in digital technologies for over seventeen years. A Harvard graduate, he executed his capabilities in the Sabre Foundation before traveling to Bosnia and Herzegovina, where he was Webmaster for Physicians for Human Rights. He went on to Sapient Corporation as a UX Lead for global brands on Web and CMS projects.

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    • Laura Creekmore

      Laura Creekmore ConsultantCreek Content

      Laura Creekmore's consultancy focuses on content strategy and information architecture for organizations in highly regulated or complex fields like health care, higher ed, and financial services. She speaks both tech and marketing but happily lives in the no-man's-land between the two. Creekmore speaks and conducts workshops regularly on content strategy. She is this close to finishing her master's in information science at the University of Tennessee, and she blogs about content strategy, IA and way more than you'd care to know about copyright law at ...

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    • Laurence Dansokho

      Laurence Dansokho Tools and Processes ManagereBay Germany

      Laurence Dansokho can truly say she has a global profile. Born in Prague to a French mother and Senegalese father, raised in Prague, Marseille, and Dakar, she now resides in Germany. A long-time eBay staffer, Laurence works closely with American, British, and Swiss content teams, where she has learned to traverse multiple cultures and work environments. Laurence has worked in several content capacities at eBay, formerly as an Operations Manager in the Customer Support organization, and lately as a Content Strategist for multiple markets and most recently as a Tools and Process manager in the ...

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    • PG Bartlett

      PG Bartlett 

      As Acrolinx’s SVP of Product Management, PG Bartlett brings eighteen years of experience helping companies use technology to improve how they communicate. PG entered this market in 1994 when he became Arbortext’s head of product strategy, product management, and marketing. In 2007, two years after Arbortext was acquired by PTC, PG left to go to Quark as part of their new executive team. At the beginning of 2012, PG joined Acrolinx because he wanted to be part of a group that loves helping their customers create great language. Website: ...

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    • Paula Land

      Paula Land Consultant and Technology EntrepreneurStrategic Content and Content Insight

      Paula Land divides her time between being a content strategy consultant and a technology entrepreneur. As founder and Principal Consultant at Strategic Content, she develops content strategies and implementation plans for private clients such as REI, Costco, F5 Networks, and GHX, as well as partnering with other agencies on large-scale projects. As co-founder of Content Insight, she is the impetus behind the development of CAT, the Content Analysis Tool, which creates automated content inventories. Prior to her current ventures, Paula was Content Strategy Lead in the Seattle office of Razorfis...

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    • Rahel Anne Bailie

      Rahel Anne Bailie Content Strategy ConsultantIntentional Design

      Rahel Anne Bailie is the principal of Intentional Design, and brings substantial business, communication, and instructional design experience to her projects, where she and a select group of professional partners help organizations create and better manage their communication products.Her focus on performance improvement means beginning with an analysis of business goals and ensuring that any improvements support those goals.

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    • Robert Rose

      Robert Rose Founder and Chief TroublemakerBig Blue Moose

      Author, Speaker and Chief Troublemaker at Big Blue Moose, Robert Rose's focus and passion is to help marketers become stellar storytellers. In addition to Big Blue Moose, Robert also serves as Strategist in Residence and brand advisor for the Content Marketing Institute, and senior contributing analyst for Digital Clarity Group. Robert's book with Joe Pulizzi, Managing Content Marketing, spent two weeks as the #1 marketing book on Amazon.com. And, Robert is also a featured writer and guest blogger for iMedia Connection, CMSWire and Fierce Content Management. Robert also tells some of his own s...

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    • Sarah Beckley

      Sarah Beckley Senior Content StrategistRazorfish

      Sarah Beckley has spent the last fifteen years championing the customer. She works almost exclusively in the insurance and financial services industries, managing content strategy for public website redesigns. Her favorite part is holding stakeholder interviews. Sarah’s client work includes projects for HSBC, McKesson, IBM, Allstate, Citadel, STAR Financial Network, and the Options Industry Council. She is currently a senior content strategist at Razorfish.

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    • Scott Abel

      Scott Abel Content Management StrategistThe Content Wrangler

      Scott Abel, aka The Content Wrangler, is an internationally-recognized content management strategist and social networking choreographer whose strengths lie in helping global organizations improve the way they author, maintain, and deliver information.

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    • Selma Zafar

      Selma Zafar User Experience LeadOpenRoad

      Selma Zafar has over 12 years’ experience in designing innovative and usable digital experiences. Selma has led the usability and user experience for products, websites and mobile experiences for Nokia, Vancouver Airport Authority, BC Hydro and Mountain Equipment Co-op. Selma leads the User Experience (UX) team at OpenRoad Communications, a custom web development firm.  She ensures that the needs of the end-user remain at the heart of the research, design and development process to design innovative & engaging experiences. Most recently, Selma led the user experience strategy and design of...

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